How to Become a Vendor on The Market and More App
Step 1: Go to https://app.marketandmorecr.com/ permit the website to know your location and select the desired language.
Step 2: Click Partner with us and fill in the registration information.
Step 3:
– Select language of your backend plus fill out the information.
– If you have an address on Google Maps simply type the name of your establishment as it shows on Google Maps.
– When you set your description you must set it in English and Spanish. Keep this description as short as possible. We recommend a company slogan.
– The slug is the structure of the URL as it will show to users. This will be the direct link to your store that you can share with clients. For Example: https://app.marketandmorecr.com/es/store/pura-vida-pizza/
– Background Color we recommend keeping white but you can personalise if you wish.
– Rating Bar Color we recommend green to match our theme (#05b500) but you can personalise if you wish.
– Logo we recommend that you use a high definition logo with no background.
– Upload a banner image that will show on the website (1920x360px)
– Upload a banner image that will show on the mobile app (450×250 px)
– Click Save
Step 4:
– Select your serving area for Home Delivery. You can simply select a radius, we recommend no more than 35 Kilometres. Note that users will most likely not order from you if you are more than 15 kilometres away as the delivery fees will be high although some users are willing to pay the higher price. The drivers also may not accept long trips.
– Alternatively you may select a geofence or several geofences on the map that match your desired delivery locations.
– For stores that are in the San José region and wish to take advantage of having the ability to get your products delivered to Market and More remote delivery locations you must make several geofences that include the following areas. https://marketandmorecr.com/info/
NOTE this service is not meant for all food. For example if you have a sandwich shop the sandwiches will not remain fresh for long distances so it is not recommended. This is only designed for dry products that will not spoil.
Step 5: Select your serving area for Take Away. For this you will have to select an area within your vicinity. We recommend a radius of 35 kilometres.
Step 6: Download your QR Code that will direct users to your store on the MYM app.
Step 7: Click Preferences
– Date wise availability is for selecting your calendar if you plan to close for certain holidays or seasons. For example if you are closed for all of December every year you would check “Specific Days” select the date from the current day to November 30th of the current year and then click the + button. Then select the dates from January 1st of the following year to November 30th and click the + button.
– Time wise availability is your weekly hours. Here you select to be closed all day, open 24 hours or select a time range that you are open.
– Note at the top you can toggle on the “Do you want separate Store timings for Self-Pickup?” switch if you want to select different dates and times for Home Delivery and Take Away.
Step 8: Surge On Delivery we recommend keeping this off but understand if you wish to activate. This will allow you to charge a surge charge for your peak times. For example if you are really busy during a diner rush and it is a hassle for you to take an additional order you have the option to charge extra. Simply select the day, time, surge type ( fixed or percentage) and the extra amount you wish to charge and then click the + button. You may select multiple times during any day.
Step 9: Scheduling, we recommend that you check both “On Demand” and “Scheduling” with a 15 minute slot interval. This will allow clients to get the order on demand or schedule a time for the order.
Step 10: Merchant Status, keep this selected on otherwise it will show that your store is not available.
Step 11: Accept/Reject Order we recommend that you keep it enabled unless you are sure that you can fulfil every order that comes in. Disable it to automatically accept all incoming Orders. If enabled, then the merchant will have to manually accept each Order.
Step 12: Show Store Timing is best to keep enabled so customers can see your store working hours.
Step 13: Business Categories- Enable this to allow catalogue mapping to business categories.
Step 14: Preparation Time- Set the default or average time it takes you to prepare an order and click update.
Step 15: Apply buffer for Everyday- We recommend you keep this disabled. If this feature is enabled you can create a buffer time for scheduled orders. Whenever a client visits the platform, the first slot he will see will be after the buffer time. For example, we have a buffer time of 20 minutes, and a customer is trying to place the Order at 11:00 am, so the first slot he will see for placing an order will be 11:20 am.
Step 16: Time Range For Scheduled Orders- We recommend you keep this disabled.
Step 17: Delivery Modes- We recommend offering Take Away and Home Delivery for customers preference.
Step 18: Minimum Order Amount – Set the minimum order amount for delivery and take away then click save.
Step 19: Maximum Order Per Slot – We recommend you select “Don’t set any value you can always reject orders that you cannot fulfil on any given day.
Step 20: Catalogue – Show out of stock items to customers should be set to your preference.
Step 21: Email Notifications- Keep the email notifications enabled so your customers are notified when the order is placed
Step 22: Reminder for Scheduled Orders- it is very important that you set a reminder for the store and the customers for the scheduled orders so no one forgets. We recommend a 2 hours (120 minute) reminder. You will receive a notification 2 hours before the order is scheduled.
Step 23: Workflow- Below are the recommended workflow settings if you are selling a product.
Step 24: Enter URL to be used for redirection from Grocery Store listing page. Do not enter a URL here. If you enter a URL here the user will be redirected to the website and not be able to order from the App. This is only for select niches that advertise with us such as real estate agencies.
Step 25: Checkout Template- if you require additional information from the customer you can make a custom form for the customer to fill out during checkout.
Uploading Products
Video
Step 1: Configure Taxes- Before uploading any product you must create a tax category. -Under “Configure” click “Taxes, Fees and Charges” then “Add”
– Tax Name = IVA 13%
– Tax Amount = 13
– Tax Type = Percentage
– Tax Applied On = Products
– Submit
– Repeat this step for any other tax needed for the store.
– Tax Name = Caja Basica 1%, Tax Amount = 1
– If any of the products you sell within the reduced rate tax then you can set the name to this example Tax Name = Impuesto 2%
Step 2: Create a Category- First create a category. Be sure to enter in the English and Spanish version.
Step 3: Upload Product- Hover the mouse over the desired category and click “Add Product”
– Be sure to include text in both English and Spanish
– The price is the pre tax price. You can use this calculator to find the pre tax price if you only know the post tax price. https://www.calculator.net/sales-tax-calculator.html
-The Search Tag can be the same as the product name for search capabilities.
-Set minimum and maximum per order quantities as needed.
– The cost price can be included to provide net profit margin reports.
– Include a SKU if you have a special product ID code to identify the product.
– You can attach the product to special discounts that you create. ( see below)
– Select products that are often bought together which will be shown as an up sale before checking out. This is highly recommended for increased sales.
– Important: search for the relevant tax and click on it to apply.
– If you check ‘Add more Groceries” then you will automatically be able to upload another product once you click “Add”.
-Product descriptions are displayed as shown below. It is recommended to include a full ingredient list of the product in the long description.
Add Ons
Step 1: Click “Add On” and “Add First Addon”
-Option 1 is a SINGLE SELECT option which means that the user can only select one of the options.
This can be used when you need the user to select a size or any mandatory option. For this example, the mandatory option will be the size of a pizza.
– Note that the small amount should be set to zero as the base price in this example would be the price of the small pizza.
– For the medium and large options the price of the add on will be in added on to base price.
– Be sure to include text in both English and Spanish.
– Click Save
-Option 2 is a MULTI SELECT option which will allow users to select multiple options.
Step 2 : Assign Ad-Ons
– Click on the desired category and then the product you wish to assign the add-on to.
– Click Assign.
– Select the add-ons you wish to assign to the product .
– MULTI SELECT: If you check CUSTOMER CAN SELECT EXACTLY it will be mandatory for the customer to select the amount of options. If you leave this unchecked the customer will have the option to add-on the product or choose not to.
– You may also select a default option that will automatically be selected.
-SINGLE SELECT: If you need the customer to select at least one option from the add-ons then select one default option. If you do not need the customer to select at least one option from a SINGLE SELECT add-on then do not select any default.
Uploading Products in Bulk from a Spreadsheet
Step 1: You must have the category of the product made before uploading products in bulk from a CSV spreadsheet file because you need the category ID.
Step 2: To find the category ID click go to “Products” and click “Import/Export”. Select “Products” and download the Category Data. You will receive an email with the CSV file which will contain the Category ID’s. Keep these ID’s saved for the next step.
Step 3: After uploading a few products that you can use a guideline download an Existing CSV under the “Products” tab.
Step 4: Open the CSV file in Excel or Google Sheets. If you do not have Excel it is recommended to email the file to a Gmail account and then open the file in Google Sheets.
Step 5: Use this file as a guide as to what information you need put in the spreadsheet to upload the products in bulk.
Step 6: After filling in the needed information in the spreadsheet upload the CSV file under the “Products” tab.